Our official check in time is from 15.00 hours to 22.00 hours. Our reception is open from 8am to 2pm. We work currently with a self service check in policy. We send you on the day of arrival an email with self service check in code. If you have questions about this please contact the reception or send an email to email@example.com.
You can store your luggage before arrival time and we will make sure it is placed safely in your room.
We may ask for a security deposit of €50.00 p.p. at check in. This is to cover any incidental charges that may be incurred during your stay. You will receive the full amount after inspection of the room .
A valid government-issued photo ID (such as a driver’s license) will also be required.
If you booked 3 or more rooms: A prepayment of the total price will be charged one month before arrival and this is not refundable.
Parking and Directions:
The hotel does not own private parking. There are public parking spaces near the hotel. A payment is required from 9.00 hours to 23.00 hours for a fee of €3.20 per hour.
A different option is to park in the Museum Park garage: https://parkereninrotterdam.nl/parkeergarage/museumpark/
This garage is a 6 minutes’ walk to the hotel and €20.00 for 24 hours. You can also make a reservation online for €17.50 for 24 hours parking.
Please note that the hotel does not offer an elevator and you might climb some stairs to the room. If you would like to be booked on the first floor, please inform us in advance. We try our best to arrange this (a subject on availability).